About RWA

Johann Davey ACMA CGMA

Johann is a chartered accountant with over 20 years’ experience working across the financial services, insurance, wholesale, retail and manufacturing sectors. Johann spent 14 years working in various roles at Jelf plc before leaving to take on head of finance positions at The Fine Cheese Co/Artisan Biscuits and Tileflair . He has vast amounts of SME experience working closely with Managing Directors and business owners to help drive growth.

Steve Walton

Steve is a member of the senior management team at RWA. He has over 15 years' of experience in retail general insurance, including influential roles at Hallmarque Assistance Ltd, Endsleigh and more recently as Compliance Director for Premium Choice Ltd, a large independent insurance broker.

Steve is head of compliance at RWA and is responsible for the day to day needs of some of RWA’s larger clients nationwide, often working with RWA’s senior team on larger more complex projects such as those involving remedial works, auditing of standards, developing compliance frameworks and providing project assurance, particularly when subject to FCA scrutiny.

Kirk Ford

Kirk is a member of the senior management team at RWA. He joined the company in 2015, having worked in the financial services sector for many years. He started out in both the general insurance and mortgage advice arms of HSBC, before becoming the Compliance Officer at Go Compare and Training & Competence Manager at Optimum Credit. As Deputy Head of Compliance, Kirk supports RWA clients by looking after their compliance, training and competence needs and keeping them up to date with regulatory changes. He promotes the achievement of fair customer outcomes and specialises in designing and implementing T&C schemes for firms of all sizes.

Dr Nathan Matthews

Nathan is a member of the senior management team at RWA and manages the company’s e-learning, content and professional standards department. He joined RWA as a content writer in 2016, on successfully completing his PhD. Nathan previously worked in the private, public and charitable sectors and has a broad range of experience, including research and analysis, project delivery, corporate governance, and team leadership.

Bruce Fayle

Bruce has worked in financial services for the whole of his professional life, including 11 years as a Compliance Director of a US owned Independent Financial Advisory and Wealth Management business. At RWA, Bruce leads the Audit and Conduct Risk department from our Manchester office. He is RWA's lead consultant to the Guernsey Financial Services Commission (GFSC).

Lisa Broomfield

Lisa joined RWA in 2014 as an e-Learning Assistant and now heads up RWA’s Design and Content Team. Her role as Head of Content and Communications involves managing content creation and curation on the Aviva Development Zone platform and serving as editor of RWA Insight.

Lisa has diverse creative and technical writing experience. She holds a first class honours degree in English and Creative Writing from Swansea University and graduated from Cardiff Metropolitan University with a Distinction in Creative Writing in 2016.

Nicola Mathias

Before joining RWA Nicola was a recruitment professional holding posts such as Senior Recruitment Consultant, Senior Account Manager and Senior Business Development Consultant.

Nicola joined the RWA team as Business Development Manager covering all areas of the business before moving into the role of IDD / T&C Scheme Specialist.

Paul Hayle

Paul is responsible for customer service delivery for the Aviva Development Zone and is usually the first point of contact for our thousands of learners. He ensures that service delivery is of the highest standard possible for our clients.

Paul worked previously as a Billing Analyst for NTL, automating some 50% of their manually produced bills for their large commercial clients before moving onto one of Wales' largest utility consultancies, where he was responsible looking after their major Key Accounts and setting up and mainlining their energy management system.

Carol Jenkins

Carol joined RWA in 2017, having worked as a New Business Account Executive and an Account Handler within Corporate and SME roles in General Insurance Broking. Carol was also seconded to compliance-related projects around the implementation of The Insurance Act, including the review of fact finds presentations and the auditing of client files.

Prior to that, Carol gained significant experience within loss adjusting and claims management, investigating and dealing with Household, Commercial, Contractors All Risks, Employers and Public Liability claims, which also included statement taking and locus inspections.

Jessica Capper

Jessica joined RWA in 2018, having graduated with a First Class Honours degree in Film Studies. Her role as a content designer involves developing new and engaging e-learning modules as well as assisting in the creation of articles for Insight.

Chloe Morris

Chloe joined us in 2020, having graduated with a 2:1 in Graphic Communication from the University of South Wales. Her role at RWA involves designing new e-learning modules and the creation of articles for Insight.

Alia Braithwaite

Alia joined RWA in 2022 having worked in retail general insurance and compliance in the financial services sector for over 10 years. She has prior experience working in a specialist Product Governance role and more recently as Group Head of Compliance/Certified Person for a general insurance broker. Alia has previously completed her Cert CII qualification before starting her role as one of RWA’s Regional Business Managers, providing consultancy support to brokers around the UK

Regine Tse

Regine joined RWA in 2021, having graduated from Loughborough University with a 2:1 in Graphic Communication and Illustration. As a Digital Content Assistant, Regine uses graphic design and illustration skills to create engaging e-learning modules. 

Alexandra Brown

Alexandra joined the RWA team in 2021. She has 10 years’ experience in customer-facing roles, having worked for large national companies including Lloyds Banking Group and British Gas.

She has experience in administration, responding to client queries and updating data records in line with Data Protection regulations. As Client Engagement Associate, Alexandra’s role involves building and maintaining excellent relationships with RWA’s e-Learning clients.

Chris Martin

Chris joined RWA in 2022 and brings over 15 years’ experience within the financial services industry. He started his career with the Royal Bank of Scotland and worked predominantly in retail banking before moving onto roles with Lloyds Bank, working specifically with Financial Ombudsman requests and then moved to a role as the National Sales Manager with a major sub prime lender. Latterly, he has worked as a Regional Account Manager for the UK’s largest Appointed Representative Network covering 180 sites across the UK. Chris has specific experience in oversight and governance, sales process, audit function and relationship management.

Luke Forrest

Luke Joined RWA in July 2022. He has 10 years of graphic design experience creating marketing material and 7 years of direct marketing experience, most recently working as a freelance social media marketing manager. Luke’s role at RWA involves overseeing our social media channels and assisting with the creation of e-learning and blog content.